Our Remarkable Journey Through Time
Izhiman’s Coffee is a local brand specializing in premium ground coffee, freshly roasted coffee beans, luxury nuts, and high-quality chocolate. Driven by our passion for authentic flavor and trusted craftsmanship, we carefully select our products to ensure freshness, richness, and a taste you can rely on every day.
Our story begins here
From our humble beginnings on the streets of Jerusalem in 1920 to our regional and international expansion, Izhiman’s Coffee has been a story of endless passion for coffee, quality, and innovation.
1920 – The Beginning: Born in the Heart of Jerusalem
Our journey began in Jerusalem, where Izhiman Coffee was founded with a deep spirit and passion for coffee.
1920
1967 – Crossing Borders: Reaching Amman
With our move to Amman, we entered a new phase of regional expansion, laying the foundation for growth across the region.
1967
1999 – Adapting to Markets: Launching Distribution
We introduced a structured distribution phase, supported by a modern fleet, allowing us to reach a wider customer base.
1999
The Beginning of a New Era
As we entered the new millennium, we embraced renewed ambition and a clear vision for growth and diversification, strengthening our presence through modern infrastructure and an unwavering commitment to quality.
Broader Horizons
We took confident steps toward regional and international markets, laying the foundation for a presence beyond borders.
Vision
We aim to expand globally by 2030 by offering unique, high-quality coffee experiences that cater to diverse consumer preferences across borders. Our vision focuses on expanding our product range and strengthening our global presence to achieve sustainable success in the international coffee industry.
Mission
Izhiman Coffee strives to provide the finest coffee, chocolate, nuts, and spices products to our customers in both the Palestinian and global markets, meeting the highest quality standards.
Values
At the heart of every cup we craft, and every relationship we build with our customers and partners, lie our core values. These are not just slogans—they guide our daily work and reflect the richness of our heritage and the vitality of our contemporary spirit at Izhiman Coffee.
Integrity
We believe true success begins with honesty—in our words and actions. Transparency is the essence of all our interactions, ensuring our products and customer experiences consistently deliver on our promises.
Trust
Generations of customers have placed their trust in us. We honor that by maintaining unmatched quality and service, grounded in respect and appreciation.
Respect for People and Time
We prioritize the time and needs of our customers and staff, providing a seamless and respectful experience that values each individual and meets expectations with professionalism and efficiency.
Corporate Culture
We work as one family, united by shared values of belonging and teamwork. Our work environment encourages learning, collaboration, and shared responsibility to achieve our goals together.
Creativity
We are proud of our roots, yet we never stop innovating. We believe creativity is the key to meeting the expectations of new generations, offering coffee that carries the spirit of the past with the flavor of the present.
A Message to Our Valued Customers
At Izhiman Coffee, we believe coffee is more than just a product—it is a daily experience that brings comfort, warmth, and the gathering of family and loved ones. Especially in Palestine, Jordan, and the Arab world, simple daily routines can transform into moments of quiet resilience.
We fully understand the political and economic complexities affecting the Palestinian and regional markets, as well as global challenges involving pricing, supply chains, and operational costs. Through it all, Izhiman Coffee remains committed to delivering consistent quality and meaningful experiences.
From this reality, we have developed a strategic mindset with a primary goal:
to protect your trust and ensure that the coffee you choose with us remains consistent in quality, availability, and value.
Our strategy is built on clear principles:
- Consistent Quality
We follow precise standards throughout the coffee production journey, from bean selection to roasting and packaging, with continuous monitoring to ensure the flavor remains exactly as you love it. - Customer First
At Izhiman Coffee, we make every customer feel genuinely prioritized. We dedicate our expertise and efforts to providing a comfortable, well-thought-out shopping experience in spaces and atmospheres that make the customer feel at home. - Continuity of Supply and Availability
We develop highly agile plans and optimize inventory management to minimize disruptions, ensuring that our products are continuously available to you. - Balanced Responsibility Between Cost and Price
We strive to absorb as much cost fluctuation as possible while maintaining uncompromised quality. We believe that exceptional quality is part of respecting our customers and the market. - Responsibility Towards the Local Community
We promote local employment and prefer national partnerships and services whenever possible, because a company’s strength is measured not only by numbers but also by its impact and sustainability within its community.
As an integral part of the private sector, we see our role as pivotal in supporting the resilience of society and the local economy—by creating jobs and supporting national supply chains—contributing to economic development and delivering real value to people, balancing quality, responsibility, and sustainability.
Running a coffee company in Palestine is a responsibility that goes beyond buying and selling—it is managing trust, continuity, and value. We promise to remain on this path: transparent with you, steadfast in our standards, attentive to your needs, and dedicated to the quality you deserve.
Thank you for your trust… and we take pride in you.
Naser Izhiman
General Manager
Izhiman’s Coffee Chain Company
